What is a Purchasing Agent?
A purchasing agent, simply put, is someone who helps buy the products you need. This may be because the items are unavailable overseas or are more expensive abroad. Buying items from China on behalf of others and shipping them internationally is a common type of purchasing service.
Through Ternbuy, you can search for products on major Chinese shopping websites and pay directly in foreign currency without using RMB. Products from all over China are at your fingertips, making shopping fast and convenient!
Benefits of Using Ternbuy’s Purchasing Service
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You can shop unlimitedly for products from mainland China online.
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You can pay using USD, EUR, or other convertible currencies.
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Enjoy a comprehensive return and exchange protection system.
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Access professional customer support from Ternbuy, resolving any issues you encounter while shopping in mainland China.
When is Using a Purchasing Agent Appropriate?
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You are accustomed to using Chinese products or services, or you prefer specific brand products that are unavailable overseas.
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Professional materials, books (especially Chinese editions), or equipment. For example, universities or research institutions may need specialized books or software that cannot be found abroad but are available on Chinese websites.
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Trendsetters: keeping up with the latest fashion and trends in mainland China, including magazines, pop culture, and celebrity posters.
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Finding price advantages: Due to lower labor and production costs in China, most products are significantly cheaper. Ternbuy also provides a unique cost-saving shopping model for customers.
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Clothing size advantage: Overseas clothing sizes are generally larger and may not fit the average Asian body. On Chinese websites, you can buy styles or sizes that suit you.
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Purchasing auction items from Chinese auction platforms via bidding and proxy services, such as Taobao.
Three Key Things to Know About First-Time Purchasing Agents
【Service Scope】
Ternbuy provides purchasing services for products on designated third-party platforms but does not assume the related risks of these products.
Ternbuy only offers purchasing services for specified third-party platform products and does not bear risks or responsibilities related to copyright, quality, or other issues. Ternbuy will provide multiple levels of quality inspection, communication, and after-sales coordination to protect your interests. If you wish to purchase from unverified sources via our purchasing service, additional service fees, failed orders, and shipping risks may apply, depending on our staff’s verification results.
【Shopping Process】
Shopping involves two stages—purchasing and shipping—which require two separate payments. It is recommended to evaluate international shipping costs before placing an order.
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Stage One: You pay for the product and domestic Chinese shipping fees, and we purchase the items on your behalf. The purchased products will be sent to the Ternbuy transit warehouse for temporary storage. Once stored, items can be held free of charge for 60 days. You may accumulate purchases and consolidate packages for international shipping to save on costs.
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Stage Two: The stored products are combined into a parcel order, and international shipping fees for that order are paid before cross-border shipping can proceed.
【Shipping Risks】
Purchased items are transported by third-party logistics providers and are subject to customs policies and potential shipping risks, which must be evaluated and assumed by the customer.
Ternbuy, as the service platform, integrates multiple international logistics providers to handle the shipping of purchased parcels. However, we are not responsible for risks caused by customs regulations or uncontrollable cross-border logistics factors, such as parcel detention, damage, loss, or peak-season delays. Ternbuy will assist you in risk assessment and reduce the likelihood of loss through timely risk notifications and ongoing logistics insurance measures.